Privacy Policy

🔒 Flexorium Privacy Policy

At Flexorium, your trust means everything. We don’t just make clothes — we create experiences built on style, comfort, and reliability. Protecting your privacy is part of that promise. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us.

📌 Information We Collect

We collect only what’s necessary to serve you better:

  • Personal details: Name, email, phone, shipping/billing address, and payment information.

  • Order history: Purchases, returns, and communications with us.

  • Technical data: IP address, browser type, device info, and website activity.

  • Cookies & tracking: To personalize your shopping experience and improve site performance.

🎯 How We Use Your Data

We use your information to:

  • Process and deliver your orders smoothly.

  • Keep you updated about orders, promotions, and brand news.

  • Improve our website, services, and customer experience.

  • Protect against fraud and ensure safe transactions.

  • Fulfill legal, tax, or regulatory requirements.

👉 We never sell your personal information to third parties.

🍪 Cookies & Preferences

Cookies help us give you a seamless experience. They allow us to:

  • Remember your shopping cart and preferences.

  • Understand browsing behavior for improvements.

  • Show you relevant products and offers.

You can disable cookies in your browser, but some features may not function properly.
👉 Learn more at Shopify’s Cookie Policy.

🤝 Sharing Your Information

We respect your privacy and only share data when necessary:

  • Delivery partners → to ship your order.

  • Payment providers → to process secure transactions.

  • Shopify → our trusted platform partner that powers our store.

  • Legal authorities → only when required by law.

All partners are required to protect your information and use it only for the agreed purpose.

🛍️ Shopify Hosting

Our online store is powered by Shopify, a global leader in secure e-commerce solutions. Shopify manages payments, order processing, and data security on our behalf.
👉 You can read more in Shopify’s Privacy Policy.

🔐 How We Protect Your Data

We take data protection seriously by using:

  • Encrypted transactions.

  • Secure servers and firewalls.

  • Access controls to prevent unauthorized use.

While no system is 100% secure, we continually review and improve our measures.

⏳ Data Retention

We keep your information only for as long as necessary to:

  • Deliver your orders.

  • Provide after-sales support.

  • Meet legal and accounting requirements.

When no longer needed, your data is securely deleted.

👶 Children’s Privacy

Flexorium does not knowingly collect information from children under 16. If such data is identified, it will be erased immediately.

⚖️ Your Rights

You have the right to:

  • Access the information we hold about you.

  • Request corrections to inaccurate details.

  • Ask for deletion of your personal data.

  • Opt out of promotional emails anytime.

📧 To exercise your rights, email us at flexoriumofficial@gmail.com or call 📞 +92 326-0500019.

📩 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, reach out to us:

Flexorium
📍 Jhang, Pakistan
📧 flexoriumofficial@gmail.com
📞 +92 326-0500019.